This Privacy Policy explains how New Media Inc L.L.C-FZ ("New Media", "we", "us", "our") collects, uses, discloses, and protects personal information when you visit newmediainc.io (the "Site"), contact us, subscribe to our communications, attend an event, or engage our services. By using the Site or our services, you agree to the practices described in this Policy. If you do not agree, please do not use the Site.
1. Who we are (data controller)
New Media Inc L.L.C-FZ, a limited liability company registered in the United Arab Emirates with its registered office at Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E. ("New Media"), is the controller of personal data processed in connection with the Site and our services. For privacy questions, data-subject requests, or complaints, contact us at team@newmediainc.io.
2. Information we collect
We collect the following categories of personal information:
- Information you provide. Name, email address, company, role, phone number, and the contents of any message or attachment you submit via our contact form, discovery-call booking, newsletter sign-up, or direct correspondence.
- Client and engagement data. Billing details, signed agreements, campaign briefs, brand assets, and other materials you share with us in the course of a paid engagement.
- Technical data. IP address, device and browser type, operating system, referring URL, pages viewed, and approximate location derived from IP.
- Cookies and similar technologies. See our Cookies Policy for details on what is set, by whom, and how to control it.
- Publicly available information. Information from public profiles (e.g. X, LinkedIn) when we research prospects, partners, or creators.
We do not knowingly collect special-category data (e.g. health, biometric, political opinions). Please do not submit such data through the Site.
3. How we use information
- To respond to enquiries and schedule discovery calls.
- To deliver, manage, and invoice for engaged services.
- To send operational messages and, where you have opted in, marketing.
- To operate, secure, debug, and improve the Site.
- To detect, prevent, and respond to fraud, abuse, or security incidents.
- To comply with legal, regulatory, tax, and accounting obligations.
- To establish, exercise, or defend legal claims.
4. Legal bases (EEA / UK)
Where the GDPR or UK GDPR applies, we rely on: (a) performance of a contract with you; (b) our legitimate interests in operating, securing, and growing our business, balanced against your rights; (c) your consent, where required (e.g. marketing email, non-essential cookies); and (d) compliance with a legal obligation. You may withdraw consent at any time without affecting the lawfulness of prior processing.
5. Sharing and disclosure
We do not sell personal data and do not "share" personal information for cross-context behavioural advertising as defined under U.S. state privacy laws. We disclose personal data only to:
- Service providers / processors acting on our instructions — including hosting and infrastructure, database and authentication, email delivery, analytics, and customer-relationship tooling — bound by written contracts and confidentiality obligations.
- Professional advisers (lawyers, accountants, auditors, insurers).
- Authorities where required to comply with law, court order, or lawful request, or to protect rights, safety, or property.
- Successors in connection with a merger, acquisition, financing, or sale of all or part of our business, subject to equivalent protections.
6. International transfers
We and our service providers operate globally, which may involve transferring personal data to countries outside the EEA, UK, or your home jurisdiction. Where required, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses, the UK International Data Transfer Addendum, or equivalent mechanisms. A copy can be requested at team@newmediainc.io.
7. Data retention
We retain personal data only for as long as necessary for the purposes set out in this Policy, including legal, accounting, tax, and reporting requirements, and to resolve disputes or enforce agreements. Typical retention periods: contact-form enquiries up to 24 months from last contact; client records for the duration of the engagement plus the statutory limitation period; marketing-list entries until you unsubscribe.
8. Security
We implement reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, alteration, or disclosure — including TLS in transit, access controls, row-level security on our database, and audit logging. No system is perfectly secure; we cannot guarantee absolute security.
9. Your rights
Subject to applicable law (including GDPR, UK GDPR, California CCPA/CPRA, and other U.S. state privacy laws), you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Delete your personal data ("right to be forgotten").
- Restrict or object to certain processing, including direct marketing.
- Receive your data in a portable format.
- Withdraw consent where processing is based on consent.
- Opt out of "sale" or "sharing" of personal information and of targeted advertising (note: we do not engage in these activities).
- Not be subject to solely automated decisions producing legal effects.
To exercise these rights, email team@newmediainc.io. We may need to verify your identity. You can also authorise an agent to act on your behalf where local law permits. We do not discriminate against you for exercising any of these rights.
10. Marketing communications
Where you have opted in, we may send you marketing email about our services. You can unsubscribe at any time using the link in any marketing email or by emailing us. Operational messages (e.g. responses to enquiries, invoices) are not marketing and will continue.
11. Cookies and tracking
We use a limited set of cookies and similar technologies to operate the Site, secure sessions, and measure aggregate usage. Full details, including how to control cookies, are in our Cookies Policy.
12. Automated decision-making
We do not use personal data to make decisions producing legal or similarly significant effects about you that are based solely on automated processing.
13. Third-party links
The Site may link to third-party websites, profiles, or services (e.g. X, LinkedIn, YouTube, Instagram). We are not responsible for their content or privacy practices. Review their policies before providing personal data.
14. Children
The Site and our services are intended for business users and are not directed to children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us personal data, contact us and we will delete it.
15. Complaints
We would like the chance to address concerns directly — please contact us first. You also have the right to lodge a complaint with a supervisory authority, such as your local EU data-protection authority, the UK Information Commissioner's Office (ICO), or the California Attorney General's office, depending on where you reside.
16. Changes to this Policy
We may update this Policy from time to time. The "Last updated" date above reflects the latest revision. Material changes will be highlighted on the Site or communicated by email where appropriate.
17. Contact
Questions, requests, or complaints about this Policy can be sent to team@newmediainc.io.